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Diamond Cut Division FAQ’s

Q:Do 1st For Alloys offer national coverage?

A:Yes – 1st For Alloys cover the United Kingdom either by utilising our courier or alternatively we have a fleet of vans that collect wheel from Trade customer within a certain geographical area.

Q:What is the turnaround time for either 1 or multiple wheels?

A:We aim to refurbish all wheels within 2 days and then distribute back to our customers.

Q:If 1 wheel is refurbished, will the colour be the exact match to the other wheels?

A:We can match all manufacturer’s OEM finished whether it be painted or polishedWe can match all manufacturer’s OEM finished whether it be painted or polished

Q:Can you refurbish wheels in different colours to the original colour?

A:yes we can match any/all colours however, due to the length of our warranty we do not chrome plate wheels or use silvering processes as the finish is easily damaged when the wheel comes into contact with salt.

Q:Can a split rim wheel be refurbished?

A:Yes however, the price stated on the web site is for a 2 piece split rim – if you have a 3 piece split unit please ring the office for a quote.

Q:Can badly damaged and buckled wheels be repaired?

A:First we assess the damage with regard to the physical integrity of the wheel. Once the technician is happy the wheel is in good physical order we start the most appropriate process to repair the damage. Rim damage can generally be welded – please contact us forwarding images to enable us to assess before sending for valuation/repair In the unlikely event that we cannot repair the wheel there will be no charge except return carriage if applicable.

Q:Can you supply and fit new tyres?

A:Yes we offer very competitive new tyre prices that include either a budget, middle of the road or premium quality tyre. Please contact the office for a quote If you want to supply your own new tyres then we will fit and balance them for a small fee.

Q:If a tyre has either a metal valve or tyre pressure sensors, can you still refurbish the wheels?

A:Generally yes as we are able to remove and refit (unless damaged or corroded) however, if the wheel needs to be remapped or re programmed then the wheel will have to be taken to a main dealer or specialist. Please note – we will take great care when removing and refitting sensor valves but we cannot be held responsible for any damage incurred during this process.

Q:If 1 wheel is refurbished, will the colour be the exact match to the other wheels?

A:We can match all manufacturer’s OEM finished whether it be painted or polished.

Q:How are wheel balanced?

A:Wheels are balanced on computer controlled balancing machines with stick on weights used on the inner and outer edge of the wheels.

Q:Can I leave my car at your premises?

A:Yes – the car will be kept in a secure CCTV monitored compound. We also offer a valeting service.

Q:Do you offer a refurbishment service to SMART repair companies?

A:Yes, if you’re a SMART repair company please visit our “TRADE” page of the web site or contact us for further details.

<a title=”Diamond Cut Terms and Conditions” href=”http://www.automotiverepairsystems.co.uk/diamond-cut-division-warranty/”>We have recently updated our Terms and Conditions!</a>

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