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Glass Repair FAQ’s

Q: Do you replace windscreens?

A: No repairs only.

Q: Can you bill my insurance company directly?

A: If we have prior authority from them yes otherwise it is normal practice that you pay us and then they will reimburse you upon production of your receipt/Invoice. 

Q: Will this cost me or lose me my No claims Bonus?

A: You will have to check with your insurer however they often have a statement that they will allow repairs to be done and NOT affect your claims. Insurance Companies prefer to have a repair done rather than replacement as it is cheaper for them.

Q: Will my windscreen be weakened as it has had a repair?

A: No, The resins that we use conform to British Standards and are often stronger than the original glass itself.

Q: How long will a repair take?

A: This is usually no longer than half an hour. 

Q: Can we repair cracks in windscreens?

A: Normally up to 40mm maybe longer depending on the damage.

Q: Can we polish out scratches in windscreens?

A: No as a rule scratches being polished out can sometimes distort the glass and often only minor scratches can be repaired. We therefore do not offer this as a service.

Q: Will my windscreen be weakened as it has had a repair?

A: No, The resins that we use conform to British Standards and are often stronger than the original glass itself.
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